Delete your Ironfall account

Ironfall: Modern Empire (Android app com.carbongamer.ironfall) by Carbon Gamer

You can permanently delete your Ironfall: Modern Empire account and all data linked to it at any time. You can do it inside the game, or request it here without the game installed.

Option 1: delete in the game (instant)

Open the game and make sure you are online.
Tap your commander portrait to open Commander Profile, then tap Settings.
Tap Delete account, read the warning and tap Delete forever to confirm.

Your account is deleted from our server immediately and the game's data is removed from your device.

Option 2: request deletion by email

Send an email to team@lucascapitalpartners.com with the subject "Ironfall account deletion" and include:

your Account ID (shown in the game under Commander Profile → Settings), or
your commander name and, if you linked it, your Google Play Games display name.

We may ask a simple question to confirm the account is yours. We delete the account within 30 days (usually much sooner) and reply to confirm.

What is deleted

Your account and account ID
Your commander name (it becomes available to others)
Your cloud save and all saved previous versions
Your linked devices and sign-in tokens
Your Google Play Games link (player ID and display name)

What is kept, and for how long

Server backups: daily database snapshots are kept for up to 14 days, so your data disappears from backups within 14 days after deletion. Backups are never used to restore a deleted account.
Server logs: technical logs that contain only a shortened account ID and a truncated IP address are deleted automatically within 30 days.

Nothing else is kept. Deletion cannot be undone. Your Google account and Google Play Games profile themselves are not affected.

See our Privacy Policy for details. Questions: team@lucascapitalpartners.com